Privacy Policy
Last updated: June 13, 2026
Simply Seniors, Inc. (“Simply Seniors,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit www.simplyseniorsservices.com or contact us, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.
1. Information We Collect
Information you provide. When you complete our intake or contact form, or reach out by phone or email, we may collect your name, email address, phone number, the type of care you are interested in, your expected timeline, and any details you choose to share about your or your loved one's situation. Because we help families with senior care, the information you share may include health-related details. You decide what to share with us.
Information collected automatically. Like most websites, our hosting provider may record standard technical information such as IP address, browser type, and pages visited, for security, troubleshooting, and to understand how the site is used.
What we minimize. We self-host our fonts and use a privacy-enhanced video embed, so visiting our pages sends very little information to third parties.
2. How We Use Your Information
- To respond to your inquiries and schedule consultations.
- To provide, coordinate, and improve our services for you.
- To communicate with you about your care and our services.
- To maintain the security and performance of our website.
- To comply with legal and regulatory obligations.
3. How We Share Information
We do not sell your personal information. We may share it only:
- With trusted service providers (such as email and hosting providers) who help us operate, under obligations of confidentiality.
- With care professionals, facilities, or providers involved in your care — only at your direction or with your consent.
- When required by law, or to protect the rights, safety, or property of our clients, our team, or others.
4. Health-Related Information
Some information you share with us may relate to health or medical needs. We treat this information as confidential and use it only to assist you with your inquiry and to provide our services. If a formal engagement requires specific privacy protections, those will be addressed in a separate written agreement between you and Simply Seniors.
5. Cookies & Tracking
Our website uses only what is needed to function. We do not use the site to build advertising profiles. Our embedded videos load from a privacy-enhanced service that does not set tracking cookies until you choose to play a video. You can control cookies through your browser settings.
6. Data Security
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep your information only as long as needed to respond to your inquiry, provide our services, and meet legal or recordkeeping requirements, after which it is securely deleted or anonymized.
8. Your Choices & Rights
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. To make a request, email us at SimplySeniorsCharleston@gmail.com and we will respond within a reasonable time.
9. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
10. Third-Party Links
Our website may link to third-party sites and services (such as our social media pages and embedded videos). We are not responsible for the privacy practices of those services; their own policies apply.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes may be highlighted on this page.
12. Contact Us
If you have questions about this Privacy Policy or your information, contact Simply Seniors, Inc. at SimplySeniorsCharleston@gmail.com or 843.209.9552.